Refund policy

We offer refunds for any damaged, defective, or wrong items sent. Unfortunately, we DO NOT offer refunds if a product doesn't work for you. Once a product has been opened or used, we can no longer re-sell it for health and hygienic reasons. Additionally, as an indie brand we do not have the margins to accommodate such returns. 

If you are looking to cancel your order, please email us at care@malezia.com as soon as possible with the order number and subject line “Cancellation”. Please note that cancellation is not guaranteed because we try to fulfill orders as fast as possible.  

If you have additional questions or need to contact us regarding a return, please contact us at care@malezia.com